Distinction Wines Customer Loyalty Program Terms & Conditions

1. Introduction 

1.1 Accolade Wines Australia Limited (ABN 86 008 273 907) (Accolade, us, our or we) operates the Distinction Wines Customer Loyalty Program (Program) for registered users of https://distinctionwines.com.au/ (Website). 
 
1.2 These Customer Loyalty Program Terms & Conditions (Loyalty Terms) govern our Customer Loyalty Program.  Please note that your use of the Website is also subject to the Terms and Conditions https://distinctionwines.com.au/pages/terms-conditions.   

2. Eligibility and your agreement to these Loyalty Terms 

2.1 By registering as a user of the Website, you are automatically eligible for the Program. 

2.2 By participating in the Program (including by redeeming Store Credit on an Order), you agree to be bound by and comply with these Loyalty Terms. 

2.3 We may vary these Loyalty Terms at any time, without notice, by displaying the amended Loyalty Terms on the Website.  You should review the Loyalty Terms each time you use the Website. 

3. Store Credit 

3.1 Registered users of the Website (Users) can earn store credit which can be redeemed to purchase products on the Website (Store Credit).

3.2 Users can earn Store Credit by: 

(a) making purchases using cash on the Website and at our Cellar Doors (purchases using allowances excluded); and 
(b) referring family and friends to the Website (once they place their first order).

3.3 The amount of Store Credit awarded to Users for the above activities depends on the User’s Tier level (see clause 4 below). 
 
3.4 Store Credit can be used to purchase products on the Website, unless otherwise stated.  Store Credit cannot be used on certain products (such exclusions will be expressly stated on the product).  Store Credit otherwise has no value and cannot be used for any other purpose. 
 
3.5 Store Credit will expire after 12 months after that particular Store Credit was earned.  Store Credit is used on a ‘first earned, first spent’ basis – that is, if you apply Store Credit in respect of an order on the Website, the oldest Store Credit available on your account will be prioritised. 

4. Tiers 

4.1 The Program consists of four loyalty tiers – Bronze, Silver, Gold and Platinum (each a Tier).

4.2 The applicable Tier for each User depends on the total lifetime spend of that User.

4.3 The requirements for each Tier are as follows:

5. General

5.1 Store Credit cannot be transferred, exchanged or redeemed for cash.

5.2 We may offer other benefits as part of the Program from time to time. Such benefits may be subject to their own specific terms and conditions (e.g. redemption conditions).

5.3 We are not responsible for any tax implications that arise from any User participating in the Program.

5.4 These Terms are governed by the laws of South Australia, Australia.